My guest for this week’s episode is Heather Burright, Founder and CEO of Skill Masters Market. While Heather does consulting with organizations around instructional design and change management now, she came into that work from a large membership-based nonprofit. In our conversation, we specifically focused on the shift that is happening right now where more training is needing to happen in a virtual manner. If you’re like most organizations that are in this position, offering Continuing Education or other professional development, you’re probably concerned about making sure that the training is still effective even in a virtual format. Heather gave some great tips that I think you’re going to find super helpful. Now, here’s my conversation with Heather Burright.
Connect with Heather:
https://www.skillmastersmarket.com/
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ABOUT YOUR HOST
Yes, there is a “real” Joy in The Joy of Membership.
Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.
She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.
Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.
She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.
She's a gifted facilitator of conversation, collaboration and constructive growth.
And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new.