The Joy of Membership

Helpful with Tech (Part 2): Pennsylvania Association of Intermediate Units

December 23, 2020 Joy Duling Season 1 Episode 21
The Joy of Membership
Helpful with Tech (Part 2): Pennsylvania Association of Intermediate Units
Show Notes

Michele Clancy is Marketing & Operations Manager at the Pennsylvania Association of Intermediate Units.  What is an Association of Intermediate Units?  Michele will explain this week’s episode.  She’ll also share how the work that she’s done to upgrade the technology systems that PAIU uses has helped the association better serve members.

This episode is the second in the special 4-part content collaboration that I’m doing with Alex Sirota from NewPath Consulting. If you missed last week’s interview with Alex, be sure to hop back and take a listen as we talked all about what it takes to grow in the “Digital Age”.

While Michele came into her role with her association from a marketing perspective, technology has become a very big part of what she needs in order to do her job really well. I think you’ll enjoy hearing about her experience, so let’s hop on into the interview now.

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Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.

She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.