One of the things that I love about my job is the wide variety of organizations that I have the opportunity to work with and that I get to learn something new about their industries. This week, we’re hearing from Jo McCutcheon who is the Executive Director of the Association of Canadian Archivists. Jo has been with her association for a few years now, since 2017, and she was a perfect person to talk with as part of this special collaborative series that I’m doing with Alex Sirota, because the focus of her members in their jobs is all about how the right information is maintained, stored, protected, and easily accessed when necessary. So naturally, they’d probably expect that their professional association would prioritize the same. But doing so is sometimes easier said than done, but Jo has taken on that work, shifting the association into the digital age and positioning it not only for future growth, but also to serve members really well.
I hope you enjoy this week’s conversation with Jo McCutcheon.
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ABOUT YOUR HOST
Yes, there is a “real” Joy in The Joy of Membership.
Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.
She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.
Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.
But beyond industry experience and education…
Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.
She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.
She's a gifted facilitator of conversation, collaboration and constructive growth.
And she's approachable and results-oriented, which makes it easy to shake loose of the old and start fresh on the new.