The Joy of Membership

Helpful in Saving Lives: America's Blood Centers

June 17, 2021 Joy Duling Season 1 Episode 45
The Joy of Membership
Helpful in Saving Lives: America's Blood Centers
Show Notes

This week’s guest is Jeanette Brown, Senior Director of Strategic Marketing and Communications, for America’s Blood Centers.  Jeanette has more than 21 years of non-profit medical marketing experience. She started her career as a blood donor recruiter at Massachusetts General Hospital in Boston, but over the years, she has been responsible for enhancing and growing many organization brands, as well as providing analysis and solutions to over 100 non-profit companies. In addition to the role that she plays in her job, Jeanette also brings experience as a Board member for Special Olympics and the Jaycees. Having Jeanette on the show this week is especially timely given that June 14th is World Blood Donor Day, a recognition day that is obviously of very special importance to Jeanette personally, but also for her member organizations that are involved in life-saving work all year long. It was truly an honor to be able to feature America’s Blood Centers this week and I hope you enjoy this conversation with Jeanette Brown.

Connect with Jeanette:



Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.