The Joy of Membership

Flawless Follow-Up with Your Networking Connections

August 31, 2021 Season 2 Episode 56
The Joy of Membership
Flawless Follow-Up with Your Networking Connections
Show Notes

With online meetings and conferences quickly becoming the norm throughout 2020 and beyond, many organizations were faced with the challenge of how to transition their meaningful in-person events to virtual...without losing the meaningful connections and resources their members were used to receiving. Now that some in-person events are starting up again, I'm reminded how important the networking aspect is, particularly after an event's conclusion.

This week's podcast episode revisits a pre-pandemic interview I had with Robbie Samuels, a self-declared "multi-hyphenate" who wears many hats. In this interview, we talked about his experience and expertise in the networking sphere when it comes to events and conferences. This is such valuable insight as we begin dipping our toes in the world of in-person networking once again, and I hope you find this week's episode both engaging and informative!


Connect with Robbie:


The Joy of Membership Podcast has officially entered its 2nd season! If you are a loyal listener, you'll notice that the format has changed for Season 2.

Here’s what you can expect going forward:

Each week will focus on a SPECIFIC OPPORTUNITY to improve your member experience. These are moments where you can create *real* impact for those you serve, like:

  • Pre-renewal warm-ups
  • Member recruitment drives
  • Welcome kits and onboarding sequences
  • Responding to member concerns or complaints
  • Sponsor appreciation campaigns

In addition to the podcast episode (which will be published on TUESDAY), there will also be a LIVE training every THURSDAY during which I will show you exactly how to build out that specific CAREpoint on the JourneyCARE platform.

Attending the live training sessions will be free. The recordings will be stored inside JourneyCARE, as part of the JourneyCARE Passport.



Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.