The Joy of Membership

Using Personalized Videos to Connect with Members

October 26, 2021 Joy Duling Season 2 Episode 62
The Joy of Membership
Using Personalized Videos to Connect with Members
Show Notes

My guest on this week’s podcast is Nicholas Kristock from KindKatch. I really love hearing origin stories like Nick’s - one in which he was trying to solve a problem in his own nonprofit and discovered that other organizations needed exactly that solution, too. I also have a deep appreciation for organizations that care for people in a way that is so clearly rooted in their values. That is something that we can all aspire to emanate as we serve members. 

Now, because KindKatch is a tool that allows you to share personalized video at scale, this was the perfect opportunity to speak with Nick about how membership-based organizations can use videos in ways that nurture relationships and support growth goals. Hopefully, this conversation will get your creative juices flowing and I’ll be back after this chat to chime in with a few thoughts of my own on this topic.

Connect with Nicholas:

"5 Must Dos for Easy Video"
Slide Deck
Webinar Replay



Yes, there is a “real” Joy in The Joy of Membership.

Founder & CEO Joy Duling has been working with leaders of associations, trade groups and nonprofits since 2005.

She has also walked the same journey, serving for nearly 10 years as the Executive Director of a membership-based nonprofit which she helped launch from scratch and led to annual revenues of more than $1M exclusively from membership contributions.

Joy has been widely recognized as a speaker, an online educator and a trusted advisor, twice winning the “Unsung Hero Award” from the National Association of Women Business Owners' Central Illinois Chapter. She holds a Bachelor's Degree in Psychology and a Master's Degree in Social Work with Specialization in Policy, Planning and Administration. She has extensive experience in strategic planning, team facilitation, change management, and association operations.

But beyond industry experience and education…

Joy Duling is the calm voice you want to have in the room when you, your team, or your board is overwhelmed by ideas and options.

She's a trusted resource at the other end of an email or phone call who knows the answer, or can find the answer, when it's not clear what to do next in your approach.
She's a planner of systems and driver of progress that helps your organization achieve stretch goals.

She's a gifted facilitator of conversation, collaboration, and constructive growth. 

And she's approachable and results-oriented,  which makes it easy to shake loose of the old and start fresh on the new.

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